Managed Services
Capello Security-Comms Managed Services ensure your critical security and communications systems continue to operate reliably, securely, and efficiently long after installation. We provide proactive oversight and responsive support so you can protect your people, property, and operations with confidence.
Our Managed Services can include:
- System Health Monitoring – Proactive checks on CCTV cameras, access readers, and intercoms to detect faults or downtime before they disrupt security.
- Preventative Maintenance – Regular inspections, testing, and calibration to keep all systems performing as designed and extend hardware lifespan.
- Software & Firmware Updates – Ongoing updates for access control servers, surveillance recorders, and communication platforms to ensure security and compliance.
- Rentals & Mobile Surveillance Systems – we can provide specialized temporary security solutions for diverse environments, including job sites, events, temporary security zones, agricultural areas, storage facilities, vacant premises, and logistics and warehousing locations. We are equipped to meet the demands of temporary, portable site security, providing clients with a comprehensive security solution without the need for permanent installations or main power sources.
- Remote Troubleshooting & Support – Quick-response assistance to address technical issues without waiting for a site visit.
- Priority On-Site Service – Guaranteed service response times for critical issues, reducing operational risk.
- User Training & System Refreshers – Periodic training to keep staff confident in using access systems, intercoms, and nurse call platforms effectively.
- Flexible Service Plans – Options ranging from basic preventative coverage to comprehensive, 24/7 monitoring and support agreements.
The Benefit
With Capello’s Managed Services, clients enjoy predictable operating costs, reduced downtime, and complete peace of mind that their security and communication systems are always ready when needed most
